NAUDIGI LLC ("NAUDIGI," "we," "us," or "our") is a digital marketing agency registered and operating under the laws of the State of Texas. This Privacy Policy describes how we collect, use, store, and protect information about individuals who visit our website at naudigi.com (the "Site") or engage with our services. It applies to individuals residing in the United States, Canada, and Mexico.
Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will treat it. By using our Site or engaging with our services, you agree to the practices described in this policy. This Privacy Policy may change from time to time, and your continued use of the Site is deemed acceptance of those changes. If you do not agree, please discontinue use of the Site.
1. Information We Collect
We collect information in three ways: what you provide directly, what is collected automatically when you use our Site, and what we receive in the course of delivering services to clients.
Information You Provide Directly. We may collect personal information from you when you fill out forms on our Site, request information about our services, communicate with us via email or other means, participate in surveys or marketing initiatives, or otherwise engage with us. This information may include your name, email address, phone number, company name, and other details you choose to share.
Information Collected Automatically. As you navigate our Site, we may collect certain technical information, including:
Usage details and IP address. Traffic data, location data, logs, pages and resources you access, and information about your computer and internet connection, including your IP address, operating system, and browser type.
Cookies. Cookies are small pieces of information a website sends to your device while you are viewing the site. We may set and access cookies to track and store preference information about you. Most browsers allow you to stop or delete cookies; however, doing so may restrict certain aspects of our Site.
Web beacons and analytics. Electronic images, tags, or scripts that help us understand general usage patterns of visitors to our Site.
Information Received in the Course of Services. In delivering services to clients, we may receive or process information necessary to perform our work. This information is handled under the scope of our client agreements.
Sources Other Than You. We may also collect personal information about you from other sources, such as business partners or publicly available sources, where permitted by law.
Self-Hosted Infrastructure. Your information is stored on our self-hosted CRM and related systems, which we manage directly to maintain control over your data.
2. How We Use Your Information
We use your information, including any personal information, to:
- Confirm and complete transactions and services requested by you;
- Provide customer support, troubleshoot, and resolve problems and disputes;
- Contact you regarding our goods and services, including promotional materials and offers;
- Understand and anticipate your needs and preferences;
- Ensure our Site is of interest to you and help us better understand your use of the Site;
- Protect the security and integrity of our Site and systems;
- Manage our business and operations;
- Comply with, monitor compliance with, and enforce this Privacy Policy and any other applicable agreements and policies;
- Meet legal and regulatory requirements;
- For other purposes as may be disclosed when you provide information or in this Privacy Policy.
3. Disclosure of Your Information
We may disclose personal information:
- To our third-party vendors and service providers that support our internal and business operations, including data processing, storage, analytics, and Site maintenance and security;
- To our affiliated companies (i.e., companies under common control or management with us);
- As required by law or ordered by a court, regulatory, or administrative agency;
- As we deem necessary if we believe you are violating any applicable law or interfering with another's rights or property;
- To enforce or protect our rights or this Privacy Policy;
- In connection with a business transfer, as described below; and
- To other parties with your consent or at your direction.
Aggregation and De-Identification. We may aggregate or de-identify personal information (for example, by combining it with information about others or removing identifying characteristics). We may use and disclose such aggregate or de-identified information in any manner permitted by law, without notice or compensation to you.
Business Transfers. We reserve the right to disclose, lease, sell, assign, or transfer your personal information, and any of our databases, in connection with a sale, acquisition, merger, consolidation, reorganization, bankruptcy, or other corporate change, whether relating to part or all of our business.
Security. We use reasonable security measures to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee that your information will never be disclosed in an unauthorized manner.
4. Cookies & Similar Technologies
We use necessary browser storage to remember your preferences. Optional analytics are currently disabled on our Site. You can review or change your preference at any time using Cookie settings in the footer.
Managing Your Preferences. Cookie settings lets you accept or reject optional analytics and change your choice at any time. Analytics and advertising cookies are not currently active on our Site, and accepting analytics does not activate tracking. Your preference is stored in this browser for up to 180 days; we ask again when it expires or our consent policy changes. Browser settings can also block or delete this storage, in which case your choice cannot be remembered.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to request that we no longer use your information to offer you services, contact us at privacy@naudigi.com, and we will process your request in accordance with applicable law.
6. Marketing Communications & SMS
We may send you promotional emails, offers, and newsletters. You may opt out of receiving these communications at any time by using the unsubscribe process at the bottom of the email or by contacting us at privacy@naudigi.com. Please note that you may still receive essential communications related to your transactions or services.
Text Messaging. If you have opted in to receive text messages, you may opt out at any time by replying STOP, and you may request more information by replying HELP. Message frequency varies. Message and data rates may apply. Your consent to receive text messages is never sold or shared with third parties for their own marketing purposes.
7. Children's Privacy
Our Site and services are directed to business and professional audiences. We do not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected information from a minor, we will promptly delete it. If you believe we have collected information from a child, please contact us immediately at privacy@naudigi.com.
8. Rights & Choices
NAUDIGI LLC is registered in Texas but serves clients and website visitors across all 50 states. Regardless of where you are located in the United States, you have the following general rights regarding your personal information:
- The right to know what data we collect and how we use it;
- The right to access a copy of the data we hold about you;
- The right to correct inaccurate or incomplete information;
- The right to request deletion of your personal data;
- The right to opt out of marketing communications; and
- The right to non-discrimination for exercising any of these rights.
To exercise any of these rights, contact us at privacy@naudigi.com. We respond to all verifiable privacy requests within 30 days, except where a specific law requires a different timeframe (e.g., 45 days for CCPA/CPRA requests).
California Residents - CCPA/CPRA
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), provides you with additional rights, including the right to know what personal information we collect, use, and disclose; the right to delete personal information; the right to correct inaccurate personal information; and the right to opt out of the sale or sharing of personal information. We do not sell your personal information.
To submit a verifiable consumer request under the CCPA/CPRA, contact us at privacy@naudigi.com with the subject line "California Privacy Request." We will respond within 45 days as required by law. You may designate an authorized agent to submit a request on your behalf.
Texas Residents - TDPSA
Texas residents may confirm whether we process their data, request a copy of personal records collected via our Site, correct inaccurate data, and demand permanent erasure of their records under the Texas Data Privacy and Security Act. Submit requests referencing "Texas TDPSA Request" to privacy@naudigi.com.
Canada - PIPEDA
We handle data under the scope of business-to-business communications. Canadian individuals may audit operational logs, request correction of inaccuracies, or withdraw consent to processing at any time by contacting us at privacy@naudigi.com.
México - LFPDPPP (Aviso de Privacidad)
El Responsable del tratamiento de sus datos personales es NAUDIGI LLC. Usted cuenta con los Derechos ARCO (Acceso, Rectificación, Cancelación y Oposición). Para ejercerlos, envíe su solicitud formal a privacy@naudigi.com indicando "Solicitud ARCO" en el asunto.
9. Third-Party Links
Our Site and emails may contain links to websites operated by third parties that are beyond our control. We are not responsible for the privacy policies, terms and conditions, practices, or content of such third parties or their websites. These third parties may send their own cookies and independently collect data. We encourage you to read the privacy statements of any third-party website you visit before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or via a notice on the Site. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
For questions, requests, or concerns regarding this Privacy Policy or your personal information, contact our privacy compliance desk:
- NAUDIGI LLC
- 5900 Balcones Drive, STE 100
- Austin, TX 78731, United States
- Phone: (888) 216-0395
- Email: privacy@naudigi.com
- Website: naudigi.com